Conflict Management and Physical Intervention Training
The aim of this 1 day course, is to raise the delegates understanding of the background to conflict and the contribution they can make to either calming or escalating a confrontation. The course is designed to develop the delegates knowledge and confidence and enable them to recognise, prevent and manage challenging, angry, threatening or aggressive behaviour.
Physical Intervention Skills
The aim of this 2 day course is to develop the delegates understanding, knowledge and confidence in order to enable them to recognise, prevent and manage challenging, angry, threatening or aggressive behaviour. It has been designed for those working in roles where the need for further development of physical intervention skills in line with conflict management training is required.