Callie Neale is a creative and strategic customer-centric Leader with more than 28 years’ International business experience combining a strong business and technology fit. Carol was based in London and Brussels for many years with a Fortune 100 company as Head of eCommerce, Advanced Customer Integration and Customer IT Europe. She had global reach where she coached and led a diverse team to deliver improved business processes and complex, cross-functional projects to plan. Previous roles include Programme Management and Project Governance linked to business transformation and change with global reach, Sales and Marketing Manager; IT Telematics and National Account Manager Corporate, in the freight logistics, maritime, energy and automotive sectors. Specialities lie in IT Innovation, Consulting and Stakeholder Management, Gap Analysis, Problem Resolution and Risk Mitigation and Programme and Incident Management. She is also extremely competent in IT Security, Payment Compliance and Fraud, developing Digital Strategies and Online Capability to improve the overall end to end customer experience.